The program is designed to teach the students all aspects of supporting a medical office in providing patient care, performing clinical procedures of the medical back office focusing on medical terminologies, patient assessment, examination, diagnosis and treatment, clinical assisting, routine laboratory procedures and patient care. Students will gain the knowledge and skills they need to confidently pursue their career goals for gainful employment. The program teaches students medical terminologies, anatomy and physiology, electronic medical records, medical laws and ethics, effective communication and patient education, basic computer, pharmacology and how to perform clinical and laboratory procedures.


  • Medical Terminology, Anatomy and Physiology

  • Infection Control, CPR and First Aid

  • Basic Computer Training

  • Medical Billing

  • Medical Coding

  • Front Office Procedures

  • Medical Laws, Ethics and Electronic Medical Records

  • Basic Pharmacology

  • Virtual Laboratory

Course Outline:  Number of Weeks: 9

Week 1

MA100 - Medical Terminology, Anatomy and Physiology

  • Root words, prefixes, suffixes, combining forms

  • Recognition, definition, spelling, pronunciation

  • Cells, tissues, organs

  • Body systems: integumentary, skeletal and muscular systems respiratory, cardiovascular, immune, digestive, endocrine, urinary, reproductive systems,
    nervous system and senses.

Week 2

MA105  - Infection Control, CPR and First Aid

  • Infection Control

  • Handwashing techniques, sanitizing, disinfecting and sterilizing

  • Vital Signs taking and normal values

  • CPR, First Aid Training

  • Medical emergency procedures

  • Skills laboratory

Week 3

MA110 - Basic Computer Training

  • Introduction to Computers

  • The Computer System

  • Ergonomics

  • Patient Confidentiality in the computer

  • Windows

  • Microsoft Office Suite

  • Microsoft Word and Excel

Week 4

MA120 - Medical Coding

  • Diagnosis Coding Systems and Guidelines

  • Coding Compliance

  • Procedure Codes

  • HCPCS (Healthcare Common Procedure Coding System)

  • Diagnostic Codes

  • Procedural coding of insurance claim

  • Inpatient and outpatient settings

  • Medicare administrative contracts

Week 5

MA122 - Medical Billing

  • Professional/Physician Billing and Outpatient Billing Services

  • Insurance Terms

  • Types of Health Insurance Plans

  • Preferred Provider Organization (PPO), Group and Commercial

  • Payment and Reimbursement Methods

  • Compliance

  • Computerized Billing

Week 6

MA130  - Front Office Procedures

  • The Medical Office

  • Telephone Techniques

  • Patient Scheduling

  • Working with patients and families

  • Barriers to Effective Communication

  • Medical assistant guide to patient education

Week 7

MA140  - Medical Laws, Ethics and Electronic Medical Records

  • Scope of practice of Medical Assistant

  • Professionalism


  • Patient Care

  • Human Behavior

  • Electronic Health Records/Electronic Medical Records

  • Records Management

  • Healthcare Software Applications

Week 8

MA150 - Basic Pharmacology

  • Drug classifications

  • PDRs

  • Prescriptions, recording and storing of medications

  • Nutrition

Week 9

MA170 Virtual Laboratory

  • Coding from Real Charts

  • Clinical Documentation

  • Medical Records and Reports

  • Clinical Assisting Overview

  • Job Outlook

  • Career Preparedness